Customers

Case Studies

Healthy improvements

As part of a UK based multi-billion-pound systems overhaul project, Edgewing has implemented a Data Management solution based on Business Objects technology for a leading Health Service Provider. This system is helping to deliver a comprehensive record management system that improves how patient information is stored, accessed and shared.

Edgewing’s consultancy team delivered, on time and to specification, a Data Management architecture that contributes to a central repository of information connecting Local Health Service Providers across the country. The resulting network provides health service professionals and patients with a lifelong electronic care record. This system improves operational efficiency and productivity and allows medical practitioners to focus on delivering the best possible patient care.

Supply on demand

A major UK catalogue and High Street retailer significantly improved the visibility and reporting capacity of its supply chain management system with the Data Management suite implemented by Edgewing.

A complex three-tiered enterprise management information system has been successfully consolidated into a single reporting layer. Managers now have a single view of accurate data on every aspect of physical supply chain functions, including stock control, distribution, sales and ordering. Enhanced executive information analysis on consumer demand patterns and warehouse and retail store performance has further increased the group’s ability to react more dynamically to changing market situations.

Complete account

With the help of Edgewing consultants and Business Objects Data Integrator, a leading International banking group has created a Data Management architecture that complies with Basel II risk management requirements. This system builds a complete picture of each customer’s financial history and enables the bank to accurately define and manage its overall risk profile.

Edgewing implemented a data integration suite which extracts data from the bank’s many disparate systems; this covers bank accounts, mortgages, loans and credit card facilities. The data is gathered into a data warehouse and updated continuously to give a comprehensive, integrated report on each customer. The bank processes around a terabyte of data each month comprising six million accounts, two million customers and three years’ worth of historical information. This system has increased the speed and flexibility of financial risk management - as a result the bank is in a much stronger position to identify and manage the difference between a good loan and a bad one.

On the right road

Edgewing has helped a major automotive manufacturer to completely overhaul its reporting systems in its after-sales and parts sales operations. Edgewing consultants accurately identified the vital business processes of the existing system, which was struggling to cope with increasing amounts of data and was becoming unreliable as well as time-consuming and complicated for staff to access manually. Edgewing built an Oracle data warehouse which measures objectives and targets against actual sales performance. The reports are automatically loaded overnight and distributed to the dealer network, ready for staff to access as they arrive for work the next day and to use as a basis for decision making. The new system is reliable, significantly more efficient and has greatly increased productivity by freeing staff from checking the accuracy of reports to take on more value- added tasks.

[ back to top ]